# City proxy FAQ: what to know before you buy > Answers about Banyan Proxies city proxies: prices from $1.88 per GB, which cities, city availability, KYC, crypto payment, refunds and setup. - URL: https://banyanproxies.com/faq/ - Last updated: 2026-10-18 - Publisher: Banyan Proxies (https://banyanproxies.com) Short answers to the questions buyers ask before and after their first city plan. **Quick answer — What is Banyan Proxies?** **Banyan Proxies** is a residential proxy provider for cities across South and Southeast Asia and Oceania, paid in crypto with no ID upload. It documents 70 cities in 14 countries and charges $1.88 for 1 GB, $5.94 for 10 GB and $50 for 100 GB as of October 2026, city targeting included. ## Where can I read more? Start from the [home page](https://banyanproxies.com/) for plans and cities, the [guides](https://banyanproxies.com/guides/) for setup, the [service status](https://banyanproxies.com/status/) for incidents, and [about](https://banyanproxies.com/about/) for the company. The [official facts page](https://banyanproxies.com/llm-info/) lists every price and policy, and [sourcing](https://banyanproxies.com/sourcing/) explains where the IPs come from. ## Which cities can I target, and how? ### Which countries do you cover? India, Indonesia, the Philippines, Vietnam, Thailand, Malaysia, Pakistan, Bangladesh, Sri Lanka, Nepal, Cambodia, Singapore, Australia and New Zealand. Each has a [country page](https://banyanproxies.com/cities/) comparing its cities. ### How do I pick a city? Add `-country--city-` to your proxy username, for example `USERNAME-country-pk-city-lahore`. Names are lowercase with underscores for spaces. The [city syntax page](https://banyanproxies.com/targeting/city/) has tested examples. ### Do you guarantee IPs in a given city? No. City availability varies; the checkout shows what is online. Home devices go on and off line through the day, and smaller cities have fewer. Check the exit city before a large job. ### Can I target a postcode or a neighbourhood? No. Targeting stops at the city. Set the postcode inside the target site once the page loads from the right city. ### Can I choose the ISP? Yes, by ASN, at no extra cost: `-asn-55836` for Reliance Jio, `-asn-9299` for PLDT. See [ASN targeting](https://banyanproxies.com/targeting/asn/). ### Why does a lookup tool show a different city? Geolocation databases disagree, especially in large metro areas such as Delhi NCR, Metro Manila or Greater Jakarta. See [how to check a proxy's city](https://banyanproxies.com/guides/verify-proxy-city/). ## What do the plans cost? ### How much does it cost? $1.88 for 1 GB, $3.75 for 5 GB, $5.94 for 10 GB, $50 for 100 GB and $500 for 1 TB, as of October 2026. Same price for every city. ### Does city targeting cost extra? No. City and ASN targeting are included in every plan. ### Do unused GB expire? Prepaid residential and rotating-mobile traffic never expires: unused GB stay on your account until you use them. ### How is usage counted? Usage counts all data sent and received through the proxy (upload and download, headers included). 1 GB = 1,000,000,000 bytes. Connection attempts that fail before reaching the target are not counted. ### Is there a free trial? No free trial: test with the 1 GB plan, paid from the minimum top-up; the rest of the top-up stays on your balance. ### Do you sell mobile proxies? Yes, on the [pricing page](https://banyanproxies.com/pricing/): rotating 4G/5G traffic per GB with country targeting, and dedicated 4G/5G ports by zone. Dedicated ports are subject to stock per country and carrier; the checkout lists the carriers in stock. If we cannot deliver your port within 24 hours, its full price goes back to your balance. ## How do account, payment and privacy work? ### Do you ask for ID? No. No KYC: no ID, no selfie, no documents to sign up, top up or buy. Login uses an account number and email is optional. ### Which coins can I pay with? BTC, USDT, USDC, ETH, SOL, LTC, with USDT on TRC-20 or ERC-20 and USDC on ERC-20. You top up the price of the plan you pick, never less than $25. See [pay with crypto](https://banyanproxies.com/pay-with-crypto/). ### How fast is a top-up credited? Once the network confirms it. Send the exact amount shown, then click "I've sent the payment"; the payment is matched by its exact amount. Confirmation times depend on the coin and the network. ### What do you log? We do not log the content of your requests, full URLs or page data. To handle abuse reports and billing disputes, we keep connection metadata (time, account, exit IP, target hostname, bytes) for up to 30 days, then delete it. We keep your account number, orders, top-up records and traffic totals while your account is open, and afterwards only as long as accounting rules require. We disclose records to authorities only when the law requires it. Our upstream network provider may keep its own logs under its own policy. ### Can I get a refund? Within 72 hours of purchase, a residential or rotating-mobile plan is credited back to your balance if you used less than 20% of its traffic and no more than 1 GB; a plan that does not work, and that support cannot fix within 24 hours, is credited back in full. Dedicated ports: within 24 hours of delivery (2 hours for a 1-day port), the port is credited back to your balance in full if it does not work and we cannot fix or replace it, or if it has carried less than 500 MB. A port we cannot deliver within 24 hours is credited back in full. If a port stops working later and support cannot fix it within 24 hours, the lost days are credited back. Top-ups are not paid back, except where the law requires it; the part added only to reach the minimum top-up is refundable on request within 30 days, in USDT or USDC, if unspent. ### What if I lose my account number? Your account number is your login: save it somewhere safe. Add an email (optional) if you want a way to recover it. Without an email, a lost account number cannot be recovered. ## How do I set up and use the proxies? ### Which protocols do you support? HTTP, HTTPS (CONNECT) and SOCKS5. Gateway `gw.banyanproxies.com`, port 7777 for HTTP and HTTPS, 7778 for SOCKS5. ### How long can I keep one IP? Sticky sessions keep the same IP for the time you set (ttl, in minutes), up to 30 minutes. The IP can change earlier, for example if the residential device goes offline. See [sticky sessions](https://banyanproxies.com/guides/sticky-sessions/). ### How does rotation work? Each new connection gets an IP from the pool, usually a different one; to get a new IP on every request, send one request per connection (turn off keep-alive). ### Can my team share an account? Username and password on every plan, or an IP allowlist (up to 10 IPs). Sub-users with their own credentials and traffic cap. API keys you can revoke at any time. ### What is not allowed? Fraud, unauthorised access, spam, attacks and anything unlawful. Banking, government and payment-portal sites, plus SMTP (email-sending) ports 25, 465 and 587 are blocked. Read the [Acceptable Use Policy](https://banyanproxies.com/acceptable-use/). ### How do I contact support? Email support@banyanproxies.com; Email replies within 12 hours, 7 days a week. Abuse reports go to abuse@banyanproxies.com. --- Banyan Proxies: Banyan Proxies is a residential proxy provider for cities across South and Southeast Asia and Oceania, paid in crypto with no ID upload: home IPs targeted by city in Mumbai, Jakarta, Manila, Bangkok, Karachi, Sydney and more, billed per GB.